Taylor and Ogunleye are from the Department of Dermatology, University of Pennsylvania, Philadelphia. Barbosa is from Millennium Park Dermatology, Chicago, Illinois. Burgess is from the Center for Dermatology and Dermatologic Surgery, Washington, DC. Heath is from Premier Dermatology and Cosmetic Surgery, Newark, Delaware. McMichael is from the Department of Dermatology, Wake Forest School of Medicine, Winston-Salem, North Carolina. Callender is from Callender Dermatology and Cosmetic Center, Glenn Dale, Maryland.
Aug 13, 2015 - Orthopedic surgeons commonly face clinical and surgical. A 3D printer. Prototyping in regenerative medicine allow tissue engineers to. The phrase “bench-to-bedside” is commonly. Hutmacher DW. Scaffolds in tissue engineering bone. Kundu J, Shim JH, Jang J, Kim SW, Cho DW.
Taylor is an advisory board member for Allergan; Aqua Pharmaceuticals; Beiersdorf; and NeoStrata Company, Inc. She also is an investigator for Allergan; Alphaeon; Croma-Pharma; and Evolus, Inc. Barbosa, Heath, and Ogunleye report no conflict of interest. Burgess is a clinical research investigator and stockholder and has received honorarium from Allergan; is a clinical research investigator for Aclaris Therapeutics, Cutanea Life Sciences, Foamix, and Revance; and is a clinical research investigator and speaker and has received honoraria from Merz Pharma. McMichael is a consultant for Allergan; Galderma Laboratories, LP; Johnson & Johnson; and Procter & Gamble. She also has received research grants from Allergan and Procter & Gamble.
Callender is a consultant for Allergan; Galderma Laboratories, LP; and Unilever. She also is a researcher for Allergan.
Presented in part at the 2017 American Academy of Dermatology Annual Meeting; March 3-7, 2017; Orlando, Florida. Correspondence: Susan C. Taylor, MD, Department of Dermatology, Perelman School of Medicine, University of Pennsylvania, 421 Curie Blvd, 1050 BRB II/III, Philadelphia, PA 19104. Practice Points. Instruct patients with acquired trichorrhexis nodosa to discontinue use of heat, colorants, and chemical relaxers on their hair.
Create a contract with your seborrheic dermatitis patients to have them shampoo at least weekly or every 2 weeks. For children with treated tinea capitis that has not completely resolved, increase or extend the griseofulvin dosage, encourage ingestion of fatty foods to enhance absorption, and divide dosage of griseofulvin from once to twice daily. Selection of a biopsy site at the periphery of an alopecic area that includes hair and hair follicles and evaluation by a dermatopathologist familiar with the features of central centrifugal cicatricial, traction, and traumatic alopecias will ensure an accurate diagnosis of alopecia.
Davis SA, Naarahari S, Feldman SR, et al. Top dermatologic conditions in patients of color: an analysis of nationally representative data. J Drugs Dermatol. Hickman JG, Cardin C, Dawson TL, et al. Dandruff, part I: scalp disease prevalence in Caucasians, African Americans, and Chinese and the effects of shampoo frequency on scalp health.
Poster presented at: 60th Annual Meeting of the American Academy of Dermatology; February 22-27, 2002; New Orleans, LA. Swee W, Klontz KC, Lambert LA. A nationwide outbreak of alopecia associated with the use of a hair-relaxing formulation.
Arch Dermatol. Nicholson AG, Harland CC, Bull RH, et al. Chemically induced cosmetic alopecia. Br J Dermatol. Detwiler SP, Carson JL, Woosley JT, et al.
Case caused by an overheating hair dryer and reproducibility in normal hair with heat. J Am Acad Dermatol. Khumalo NP, Dawber RP, Ferguson DJ. Apparent fragility of African hair is unrelated to the cystine-rich protein distribution: a cytochemical electron microscopic study. Exp Dermatol. Hair breakage during combing. Pathways of breakage.
J Cosmet Sci. Lewallen R, Francis S, Fisher B, et al.
Hair care practices and structural evaluation of scalp and hair shaft parameter in African American and Caucasian women. J Cosmet Dermatol. Hall RR, Francis S, Whitt-Glover M, et al. Hair care practices as a barrier to physical activity in African American women.
JAMA Dermatol. Franbourg A, Hallegot P, Baltenneck F, et al. Current research on ethnic hair. J Am Acad Dermatol. 2003;48(6 suppl):S115-S119. Ogunbiyi A.
Acne keloidalis nuchae: prevalence, impact, and management challenges. Clin Cosmet Investig Dermatol.
Gray J, McMichael AJ. Pseudofolliculitis barbae: understanding the condition and the role of facial grooming. Int J Cosmet Sci. 2016;38(suppl 1):24-27. Kundu RV, Patterson S. Dermatologic conditions in skin of color: part II.
Disorders occurring predominately in skin of color. Am Fam Physician.
Davis SA, Naarahari S, Feldman SR, et al. Top dermatologic conditions in patients of color: an analysis of nationally representative data. J Drugs Dermatol. Gathers RC, Mahan MG. African American women, hair care and health barriers.
J Clin Aesthet Dermatol. Dlova NC, Fabbrocini G, Lauro C, et al. Quality of life in South African black women with alopecia: a pilot study. Int J Dermatol.
Wohltmann WE, Sperling L. Histopathologic diagnosis of multifactorial alopecia. J Cutan Pathol. McDonald KA, Shelley AJ, Colantonio S, et al. Hair pull test: evidence-based update and revision of guidelines. J Am Acad Dermatol. Miteva M, Tosti A.
Dermatoscopic features of central centrifugal cicatricial alopecia. J Am Acad Dermatol. Coley MK, Bhanusali DG, Silverberg JI, et al. Scalp hyperkeratosis and alopecia in children of color. J Drugs Dermatol. Silverberg NB.
Scalp hyperkeratosis in children with skin of color: diagnostic and therapeutic considerations. 2015;95:199-204, 207. Hubbard TW.
The predictive value of symptoms in diagnosing childhood tinea capitis. Arch Pediatr Adolesc Med.
Kakourou T, Uksal U; European Society for Pediatric Dermatology. Guidelines for the management of tinea capitis in children. Pediatr Dermatol. Sethi A, Antanya R. Systemic antifungal therapy for cutaneous infections in children. Pediatr Infect Dis J. Drummond-Main C.
Meta-analysis of randomized, controlled trials comparing particular doses of griseofulvin and terbinafine for the treatment of tinea capitis. Pediatr Dermatol.
Successful treatment of tinea capitis with 2% ketoconazole shampoo. Int J Dermatol 2000;39:302-304. Sharma V, Silverberg NB, Howard R, et al. Do hair care practices affect the acquisition of tinea capitis? A case-control study. Arch Pediatr Adolesc Med. Successful treatment of tinea capitis with 2% ketoconazole shampoo.
Int J Dermatol. One of the most common concerns among black patients is hair- and scalp-related disease. As increasing numbers of black patients opt to see dermatologists, it is imperative that all dermatologists be adequately trained to address the concerns of this patient population. When patients ask for help with common skin diseases of the hair and scalp, there are details that must be included in diagnosis, treatment, and hair care recommendations to reach goals for excellence in patient care. Herein, we provide must-know information to effectively approach this patient population. Seborrheic Dermatitis A study utilizing data from the National Ambulatory Medical Care Survey from 1993 to 2009 revealed seborrheic dermatitis (SD) as the second most common diagnosis for black patients who visit a dermatologist. 1 Prevalence data from a population of 1408 white, black, and Chinese patients from the United States and China revealed scalp flaking in 81% to 95% of black patients, 66% to 82% in white patients, and 30% to 42% in Chinese patients.
2 Seborrheic dermatitis has a notable prevalence in black women and often is considered normal by patients. It can be exacerbated by infrequent shampooing (ranging from once per month or longer in between shampoos) and the inappropriate use of hair oils and pomades; it also has been associated with hair breakage, lichen simplex chronicus, and folliculitis. Seborrheic dermatitis must be distinguished from other disorders including sarcoidosis, psoriasis, discoid lupus erythematosus, tinea capitis, and lichen simplex chronicus.
Although there is a paucity of literature on the treatment of SD in black patients, components of treatment are similar to those recommended for other populations. Black women are advised to carefully utilize antidandruff shampoos containing zinc pyrithione, selenium sulfide, or tar to avoid hair shaft damage and dryness. Ketoconazole shampoo rarely is recommended and may be more appropriately used in men and boys, as hair fragility is less of a concern for them. The shampoo should be applied directly to the scalp rather than the hair shafts to minimize dryness, with no particular elongated contact time needed for these medicated shampoos to be effective. Because conditioners can wash off the active ingredients in therapeutic shampoos, antidandruff conditioners are recommended.
Potent or ultrapotent topical corticosteroids applied to the scalp 3 to 4 times weekly initially will control the symptoms of itching as well as scaling, and mid-potency topical corticosteroid oil may be used at weekly intervals. Hairline and facial involvement of SD often co-occurs, and low-potency topical steroids may be applied to the affected areas twice daily for 3 to 4 weeks, which may be repeated for flares. Topical calcineurin inhibitors or antifungal creams such as ketoconazole or econazole may then provide effective control.
Encouraging patients to increase shampooing to once weekly or every 2 weeks and discontinue use of scalp pomades and oils also is recommended. Patients must know that an itchy scaly scalp represents a treatable disorder. Acquired Trichorrhexis Nodosa Hair fragility and breakage is common and multifactorial in black patients. Hair shaft breakage can occur on the vertex scalp in central centrifugal cicatricial alopecia (CCCA), with random localized breakage due to scratching in SD. Heat, hair colorants, and chemical relaxers may result in diffuse damage and breakage.
3 Sodium-, potassium-, and guanine hydroxide–containing chemical relaxers change the physical properties of the hair by rearranging disulfide bonds. They remove the monomolecular layer of fatty acids covalently bound to the cuticle that help prevent penetration of water into the hair shaft. Additionally, chemical relaxers weaken the hair shaft and decrease tensile strength. Unlike hair relaxers, colorants are less likely to lead to catastrophic hair breakage after a single use and require frequent use, which leads to cumulative damage. Thermal straightening is another cause of hair-shaft weakening in black patients. 4,5 Flat irons and curling irons can cause substantially more damage than blow-dryers due to the amount of heat generated. Flat irons may reach a high temperature of 230ºC (450ºF) as compared to 100 °C (210 °F) for a blow-dryer.
Even the simple act of combing the hair can cause hair breakage, as demonstrated in African volunteers whose hair remained short in contrast to white and Asian volunteers, despite the fact that they had not cut their hair for 1 or more years. 6,7 These volunteers had many hair strand knots that led to breakage during combing and hair grooming.
6 There is no known prevalence data for acquired trichorrhexis nodosa, though a study of 30 white and black women demonstrated that broken hairs were significantly increased in black women ( P =.0001). 8 Another study by Hall et al 9 of 103 black women showed that 55% of the women reported breakage of hair shafts with normal styling. Khumalo et al 6 investigated hair shaft fragility and reported no trichothiodystrophy; the authors concluded that the cause of the hair fragility likely was physical trauma or an undiscovered structural abnormality. Franbourg et al 10 examined the structure of hair fibers in white, Asian, and black patients and found no differences, but microfractures were only present in black patients and were determined to be the cause of hair breakage. These studies underscore the need for specific questioning of the patient on hair care including combing, washing, drying, and using products and chemicals. The approach to the treatment of hair breakage involves correcting underlying abnormalities (eg, iron deficiency, hypothyroidism, nutritional deficiencies). Patients should “give their hair a rest” by discontinuing use of heat, colorants, and chemical relaxers.
For patients who are unable to comply, advising them to stop these processes for 6 to 12 months will allow for repair of the hair shaft. To minimize damage from colorants, recommend semipermanent, demipermanent, or temporary dyes. Patients should be counseled to stop bleaching their hair or using permanent colorants. The use of heat protectant products on the hair before styling as well as layering moisturizing regimens starting with a moisturizing shampoo followed by a leave-in, dimethicone-containing conditioner marketed for dry damaged hair is suggested. Dimethicone thinly coats the hair shaft to restore hydrophobicity, smoothes cuticular scales, decreases frizz, and protects the hair from damage. Use of a 2-in-1 shampoo and conditioner containing anionic surfactants and wide-toothed, smooth (no jagged edges in the grooves) combs along with rare brushing are recommended.
The hair may be worn in its natural state, but straightening with heat should be avoided. Air drying the hair can minimize breakage, but if thermal styling is necessary, patients should turn the temperature setting of the flat or curling iron down.
Protective hair care practices may include placing a loosely sewn-in hair weave that will allow for good hair care, wearing loose braids, or using a wig. Serial trimming of the hair every 6 to 8 weeks is recommended.
Improvement may take time, and patients should be advised of this timeline to prevent frustration. Davis SA, Naarahari S, Feldman SR, et al. Top dermatologic conditions in patients of color: an analysis of nationally representative data. J Drugs Dermatol. Hickman JG, Cardin C, Dawson TL, et al. Dandruff, part I: scalp disease prevalence in Caucasians, African Americans, and Chinese and the effects of shampoo frequency on scalp health. Poster presented at: 60th Annual Meeting of the American Academy of Dermatology; February 22-27, 2002; New Orleans, LA.
Swee W, Klontz KC, Lambert LA. A nationwide outbreak of alopecia associated with the use of a hair-relaxing formulation.
Arch Dermatol. Nicholson AG, Harland CC, Bull RH, et al. Chemically induced cosmetic alopecia. Br J Dermatol.
Detwiler SP, Carson JL, Woosley JT, et al. Case caused by an overheating hair dryer and reproducibility in normal hair with heat. J Am Acad Dermatol. Khumalo NP, Dawber RP, Ferguson DJ.
Apparent fragility of African hair is unrelated to the cystine-rich protein distribution: a cytochemical electron microscopic study. Exp Dermatol. Hair breakage during combing. Pathways of breakage. J Cosmet Sci.
Lewallen R, Francis S, Fisher B, et al. Hair care practices and structural evaluation of scalp and hair shaft parameter in African American and Caucasian women. J Cosmet Dermatol. Hall RR, Francis S, Whitt-Glover M, et al. Hair care practices as a barrier to physical activity in African American women.
JAMA Dermatol. Franbourg A, Hallegot P, Baltenneck F, et al. Current research on ethnic hair.
J Am Acad Dermatol. 2003;48(6 suppl):S115-S119. Ogunbiyi A.
Acne keloidalis nuchae: prevalence, impact, and management challenges. Clin Cosmet Investig Dermatol. Gray J, McMichael AJ. Pseudofolliculitis barbae: understanding the condition and the role of facial grooming. Int J Cosmet Sci.
2016;38(suppl 1):24-27. Kundu RV, Patterson S. Dermatologic conditions in skin of color: part II. Disorders occurring predominately in skin of color. Am Fam Physician.
Davis SA, Naarahari S, Feldman SR, et al. Top dermatologic conditions in patients of color: an analysis of nationally representative data. J Drugs Dermatol. Gathers RC, Mahan MG.
African American women, hair care and health barriers. J Clin Aesthet Dermatol. Dlova NC, Fabbrocini G, Lauro C, et al. Quality of life in South African black women with alopecia: a pilot study. Int J Dermatol.
Wohltmann WE, Sperling L. Histopathologic diagnosis of multifactorial alopecia. J Cutan Pathol. McDonald KA, Shelley AJ, Colantonio S, et al.
Hair pull test: evidence-based update and revision of guidelines. J Am Acad Dermatol.
Miteva M, Tosti A. Dermatoscopic features of central centrifugal cicatricial alopecia. J Am Acad Dermatol. Coley MK, Bhanusali DG, Silverberg JI, et al.
Scalp hyperkeratosis and alopecia in children of color. J Drugs Dermatol. Silverberg NB. Scalp hyperkeratosis in children with skin of color: diagnostic and therapeutic considerations. 2015;95:199-204, 207. Hubbard TW. The predictive value of symptoms in diagnosing childhood tinea capitis.
Arch Pediatr Adolesc Med. Kakourou T, Uksal U; European Society for Pediatric Dermatology. Guidelines for the management of tinea capitis in children. Pediatr Dermatol.
Sethi A, Antanya R. Systemic antifungal therapy for cutaneous infections in children. Pediatr Infect Dis J. Drummond-Main C. Meta-analysis of randomized, controlled trials comparing particular doses of griseofulvin and terbinafine for the treatment of tinea capitis. Pediatr Dermatol.
Successful treatment of tinea capitis with 2% ketoconazole shampoo. Int J Dermatol 2000;39:302-304. Sharma V, Silverberg NB, Howard R, et al. Do hair care practices affect the acquisition of tinea capitis?
A case-control study. Arch Pediatr Adolesc Med. Successful treatment of tinea capitis with 2% ketoconazole shampoo. Int J Dermatol. Skin of Color Author: Jacob Subash, BS Rechelle Tull, BS Amy McMichael, MD The US Census Bureau predicts that more than half of the country’s population will identify as a race other than non-Hispanic white by the year. Skin of Color Author: Heath CR Taylor SC We present a case series of 3 black women who presented with alopecia along the anterior and posterior hairline on physical examination. Skin of Color Author: Rawn E.
Bosley, MD Steven Daveluy, MD Natural hairstyles have increased in popularity in the United States among individuals of African and Afro-Caribbean descent.
UPMC Pinnacle Hanover is a full-service acute care hospital with 93 licensed beds, located on 300 Highland Avenue off Route 94 and Charles Street. UPMC Pinnacle Hanover's meticulous pursuit of exceptional medicine springs from our mission, values, and commitment to providing healing and compassionate care to the patients and families in the community we serve.
We treat our patients like they are our friends and neighbors — because they are! We are proud to be accredited by The Joint Commission, including being a Certified Primary Stroke Center. In addition, UPMC Pinnacle Hanover has achieved the status of Blue Distinction Centers+ for Knee and Hip Replacement, Blue Distinction Center for Maternity Care, Get With the Guidelines Stroke Gold Plus, and Healogics Center of Distinction and Center of Excellence for our wound care center. UPMC Pinnacle Hanover. Hours Expand Details 24/7 for patients Visiting Hours: General Medical/Surgical: 8 a.m. Maternity: Card Access at all times.
Any visitor under 16 years of age must be accompanied by an adult. Visitor passes are required.
Critical Care Area: Visiting is restricted to immediate family (no more than two visitors at a time) and clergy members only, unless otherwise designated by the patient, a patient representative where appropriate, or the patient's attending nurse. Please stop at the secretary's desk prior to entering a patient's room. Pediatrics: Card Access at all times. Any visitor under 16 years of age must be accompanied by an adult. Visitor passes are required. Emergency Department:Two visitors only. Valet parking / Concierge Services Valet/Concierge Services are available at the Main Lobby to assist those patients and visitors who may need additional assistance with parking, directions, wheel chairs, or other needs.
Visiting Hours A visit from a friend or loved one can really brighten up a patient’s day. However, please remember that rest is an important part of recovery. The visiting hours for each unit are appropriate to the needs of its patients and are subject to restriction by the patient’s physician. General Medical/Surgical: 8 a.m. Maternity: Card Access at all times. Any visitor under 16 years of age must be accompanied by an adult. Visitor passes are required.
Critical Care Area: Visiting is restricted to immediate family (no more than two visitors at a time) and clergy members only, unless otherwise designated by the patient, a patient representative where appropriate, or the patient's attending nurse. Please stop at the secretary's desk prior to entering a patient's room.
Pediatrics: Card Access at all times. Any visitor under 16 years of age must be accompanied by an adult. Visitor passes are required. Emergency Department:Two visitors only. Visiting Reminders. A visit from a friend or loved one can really brighten up a patient’s day. However, please remember that rest is an important part of recovery.
Please limit visitors to two at a time. Visits should be limited to 15 minutes to avoid tiring patients. People with colds or other infectious diseases should not visit. Visitors under age 16 must be accompanied by an adult. Children under age 12 are not permitted where isolation concerns exist. All visitors coming into the hospital after 8 p.m. Must receive an After Hours pass from Security at the Building Operations Center, 1st floor of the East Building/Emergency Ambulatory Entrance.
Visitors should not bring food or refreshments to a patient without the consent of the patient’s physician or nurse. If a patient needs help, please get a nurse. Do not attempt to help the patient yourself. Telephone Service Patient rooms may be contacted by calling 717-316-3711 or 1-800-673-2426, and asking for the patient by name, room, and bed number, or telephone extension. Pay phones and courtesy phones for in-house calls are located throughout the hospital.
For assistance with the courtesy phones, please dial 0 for the operator. Guest Wireless Network The UPMC Pinnacle Hanover Wireless Network is a free service and can be accessed by all devices that have wireless access functionality.
Access is available throughout the hospital, including patient rooms, the main lobby and Nadine’s (cafeteria). For answers to some frequently asked questions about the network and some quick tips on how to use it, read our.
Patient Registration Our focus is to make the registration process pleasant and convenient for our patients. Upon your arrival for outpatient services or inpatient stay, please visit the registration reception desk to obtain a ticket to be directed to the next available representative for your service. Please have the following items ready when you arrive as this will ensure that the registration process will flow smoothly and efficiently:. All current health insurance information including insurance card. Picture ID. Physician orders or prescriptions for any test.
Referrals from your primary care provider that may be required by your insurance carrier. Optional: if you are scheduled for surgery or are arriving for inpatient services. If you are scheduled for a test or treatment at UPMC Pinnacle Hanover, we will attempt to reach you by phone for pre-registration.
If we do not reach you, please feel free to call us at 717-316-2131. Surgery Patients A member of our staff will call you after 4 p.m. The day before your operation to tell you what time to come to the hospital and where to report. If your surgery is to be done on a Monday, you will receive your phone call on Friday. If we have been unable to reach you by 6 p.m., please call the Same Day Surgery Unit at 717-316-2131 or 1-800-673-2426 ext.
By arriving at the specified time, you can help avoid delays and permit test results to be available to your doctor. At the Hospital. Valet parking service is available. Have your designated driver pull up to the Main Entrance and inform the concierge. Valet hours of operation are 7:30 a.m. Concierges will retrieve your car until 8 p.m. If you and your designated driver choose to park on your own, please use the Patient and Visitor Parking Lot off Allegheny Avenue.
Same Day Admission patients should use the Main Entrance and report to the Patient Registration Office, located in the main lobby, at your appointed time. Same Day Surgery patients should report directly to the Same Day Surgery Unit. (Take the main lobby elevators to the fourth floor and proceed straight down the hallway to the Same Day Surgery Registration Area. ). We allow only two people to accompany you the day of your surgery.
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Going Home Our staff will be calling you the day after your surgery to determine how you are recovering. If you have a question or concern regarding your post-operative care and recuperation, please remember we are only a phone call away at 717-316-7837 or 1-800-673-2426, ext.
Palliative Care Palliative Care is a philosophy of care and interdisciplinary practice which relieves suffering, clarifies goals of care and provides support to patient and their care givers. Palliative Care focuses on symptom relief of physical, psychological, spiritual, and social suffering. It restores hope to the patient and their caregivers. Patients who are eligible for palliative care are those with newly diagnosed, end-stage illnesses; patients who are receiving curative treatment but who have questions about end-of-life issues; patients who elect to stop aggressive treatment; and patients who are preparing for discharge with Hospice. There is no separate cost for palliative care. It is offered as a supportive service while patients are in the hospital.
If you have any questions, please call (717) 316-2123. Accommodations. semi-private (two beds). private Private bathrooms are available in most rooms and are equipped with handrails and grab bars for your safety. We attempt to provide you with the type of accommodations you requested prior to admission. However, given the nature of our services and your specific needs, this may not always be possible.
Even with advance notice, it is difficult at times to determine which rooms will become available on a given date. We hope you find your room comfortable. Phones and TVs. Every room is equipped with a telephone for which there is a charge of $1.50 per day (no fee will be charged if you do not use the phone). Special equipment is available for hearing-impaired patients.
Long distance calls must be billed either to a credit card number or to your home number. Remote control color television sets are available in all patient rooms. Access to public and commercial television programs is available at $1.50 per day (no fee will be charged if you do not use the television). Private television sets are not permitted in the hospital.
You may play your own radio only if it is battery operated and has earphones. Smoking We are a smoke-free institution and patients, visitors, and employees are not permitted to smoke within hospital buildings. Meals Your physician will order a diet for you.
When possible, a variety of choices for individual dietary preferences such as Kosher or vegetarian dishes will be arranged. Menus for the next day will arrive on your breakfast tray. To order, simply fill in your name and room number and circle the foods that you desire for each meal. If you are on a restricted diet or want help with your selection, speak with the Menu Clerk who will pick up your order sometime after breakfast.
Approximate meal times are as follows:. Breakfast 7:25 to 8 a.m. Lunch 11:25 a.m. To 12:15 p.m. Dinner 4:15 to 5 p.m.
A between-meal snack can be provided at your request if your diet permits. Special medical procedures or tests may affect your regular meal service. Your tray may be held or you may receive a restricted diet in preparation for your test.
Mail Mail is distributed once a day. Mail will reach you faster if the address includes your room number. Packages and flowers will be delivered to your room as they arrive.
Newspapers A variety of newspapers are available in vending machines located outside of the Visitors Entrance. Hospitality Shop & Cart The Hospitality Shop, operated by the Auxiliary and located in the Visitors Lobby, stocks magazines, toilet items, candy, toys, gifts, and greeting cards.
It is open:. Weekdays 9:30 a.m. And 6 to 8 p.m. Saturday 11 a.m. Sunday 1 to 4 p.m. The Hospitality Cart visits all patient care areas – except the OR and Critical Care – Monday through Friday, bringing good cheer and a variety of items for purchase from the Hospitality Shop. Clergy The Hanover Area Council of Churches provides on-call clergy for those patients desiring a pastoral visitation who do not have local church membership.
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Patients and family members may request this service by notifying a nurse. Notary Public The services of a Notary Public are available from 8 a.m. To 4:30 p.m., Monday through Friday, by calling Ext. 2135 or 2154. DAISY Award UPMC Pinnacle Hanover participates in the DAISY Award for extraordinary nurses.
The Patient Experience – The FOCUSED Award At UPMC Pinnacle Hanover, we are committed to providing our patients with the best experience possible. The Patient Experience was created to show our patients and their families and visitors that we care and that YOU are the reasons we come to work, create positive patient experiences, reduce patient anxiety, provide tools and training for employees that allow them to do their best and empower employees to be the best caregivers they can be and recognize them for outstanding work.
The FOCUSED Award is how we recognize our team. FOCUSED Award nominations can be submitted for any employee, physician or volunteer who demonstrates (any of) the standards of the Patient Experience: Friendly, Owner-minded, Communicative, United, Service-oriented, Empathetic and Devoted. Each month, one winner will be selected by the multidisciplinary Patient Experience Council and that individual will be honored in a surprise ceremony.
The winner and runners-up and other nominees are recognized internally and on social media. YOU can nominate a deserving employee, physician or volunteer by filling out a FOCUSED Award nomination form and placing it in one of the drop boxes found in the hospital's Main Lobby, ED entrance or Nadine's Cafe.
Boxes are also available in the satellite offices. The Nomination Form can also be printed and submitted via drop box or filled out electronically and email to Rhonda Ramos at. CARNATION Care Award Nursing Support Team Members are the “front line” staff in our hospital and work closely with patients, family and other staff to provide safe care during their hospital stay.
They build positive relationships with the patients and families which can be key to a successful recovery. The Carnation Care Award is a quarterly award given to an outstanding nursing support team member that demonstrates consistent qualities above their expected performance at UPMC Pinnacle Hanover. The staff person must consistently demonstrate excellence through extraordinary service and compassionate care while being a role model for their peers.
Compassionate – motivation to help and promote healing. Ambition – desire to provide the best care above and beyond. Remarkable – extraordinary service and attitude. Noble – honors the values, mission and vision of our organization. Appreciation – aware of the goal and appreciates teamwork. Trustworthy – dependable and flexible. Integrity – reliable and honest.
Outgoing – positive attitude. Nurturing – caring towards others The CARNATION Care Award nomination forms can be found on any nursing unit in the hospital. The winner is recognized internally and on social media. UPMC Pinnacle Hanover MyHealth Portal Visit for access to your hospital patient portal with information from visits that occurred prior to December 1, 2018. This information can be printed for your records if you choose.
The portal will remain active until the end of March 2019. If you are having trouble accessing your portal, call UPMC Pinnacle Hanover staff at 717-316-3700. For your new patient portal, please visit UPMCPinnacle.com/patient-portal for more information on registering for MyPinnacleHealth.
Hanover Medical Group Portal Visit for access to your medical group patient portal with information from visits that occurred prior to December 1, 2018. This information can be printed for your records if you choose. The portal will remain active until December 31, 2018. If you have having trouble accessing your portal and are unsuccessful using account recovery prompts within the portal, please call the physician’s office where you registered. For your new patient portal, please visit UPMCPinnacle.com/patient-portal for more information on registering for MyPinnacleHealth.
MyPinnacleHealth For access to your new patient portal, visit for information about what is available and how to sign up.